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Wednesday, Apr 04, 2012
The New Paper
Confessions of a telemarketer

By Joyce Lim

It's a job that people love to hate.

Including herself, confesses Angel (not her real name), a telemarketer.

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The 25-year-old, who requests to remain anonymous, describes telemarketing sales as the worst job that she has ever had.

Yet she is still doing it because it is an easy job, says Angel, who has held jobs in the retail and food and beverage industries.

"I am paid to call people and sell them products in the comfort of an air-conditioned room," she says.

"My only job hazard is the mental stress that I get from rude people who scream at me from the other end of the line.

"Hence, it is a good thing that I am just making phone calls to them and not meeting them in the streets or in their offices."

Angel says she would discourage people from going into telesales if they have no plans to carve a career out of it.

She has been in the job for four months and has not moved up the sales ladder much, unlike some of her colleagues who started breaking sales records just one to two months into the job, she reveals.

She declines to disclose the product that she sells, but would only say that she works for a giant telecommunications company.

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