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Building customer loyalty
Companies which take a holistic approach can not only boost loyalty but profits as well.
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Important to keep messages concise at the workplace
Language proficiency affects not only the employee, but also his organisation. -myp
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Sex and meeting sales targets
When it's time to hit sales targets, hemlines rise and necklines plunge as sexy sales reps flirt with clients, even offering sex, to seal a deal. -TNP
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Flirt with losing your reputation
Serious clients look for product knowledge, not sex, like the businessman who told off a sales rep in miniskirt and low-cut top. -TNP
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Keeping a business in the family can be difficult to sell
Businesses created by China's first-generation entrepreneurs are faced with a "to be or not to be" situation.
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The 10 worst countries for business
Not all countries are made equal when it comes to doing business.
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Ways to enhance online advertising
NUS profs ask your burning biz questions.
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Managing costs and the family business
NUS professors give some insight into ways of managing costs and tips on how to successfully take over the family business.
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Wages, social media and CPF contributions
A panel of NUS professors talk about wages, inflation, CPF contirbutions and how employers can utilise social media for their businesses.
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The power of ideas
Here are some of the country's managing directors and CEOs as they share their inspiring and innovative ideas for improving Singapore businesses.
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Working around the problem
Has the recent spate of floods and natural disasters affected the cost of raw materials at your company?
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Keep rising costs at bay
With slightly more than a month to the revelation of the Singapore budget, what would you put on your Budget wish list for 2011?
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Free yourself from administrative details
Managers often grapple with administrative issues when they should optimise the company's expertise.
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Training and retaining talent is key
In light of the up-turn in the economy, what are some of the key concerns that firms have?
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Foreigners pick their favorite Chinese cities
Qingdao, Xiamen, Yantai and Wuhu are included in the top 10 on the list. -China Daily/ANN
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Wishing and hoping
What New Year's resolutions has your firm set? What are your targets for the year ahead?
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Customer service: A view from the inside
Engaging employees is the first step toward delivering consistently great customer service.
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On patents and succession planning
How do I go about patenting my invention? What are the benefits of patenting an invention?
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