Recently, I boarded a taxi at Taman Jaya LRT Station in Petaling Jaya to get home.

It is a 10-minute ride and I am very courteous and friendly with taxi drivers, as I know they would have had a bad day fighting through traffic. And I was my usual self with this driver.

I gave him directions to my home but he was rather quiet and did not want to speak. As we approached the road to my home I told him it was another right turn but he stopped suddenly and asked me to get off as he claimed it was difficult to reverse which is not the case.

I asked him again to go near my house as it was a really hot day and he refused. Anyway I took out the fare and gave it to him but he rudely threw back the money saying he did not want it!

What do we actually do about such taxi drivers? Do we report them to relevant authorities with the hope they will take some kind of action? Or do we just remain quiet so that this cabbie can do the same thing again to another lady?

SHASHI NETTO
Petaling Jaya.