>We refer to the forum letter by Mrs Koh Siew Yuen. (ST, 14 Nov 2007).
We thank Mrs Koh for her feedback and sincerely apologize for the conduct of the branch staff, which was not in line with our corporate philosophy of being socially aware and community-spirited.
We would like to give the assurance that we have taken immediate steps to counsel the staff.
We welcome the school to contact us at 1800-552 2722 so that we can directly offer our sincere apologies.
