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MORE Singaporeans are travelling and more are returning home unhappy, ready to take their frustrations to court.
This year, the Small Claims Tribunal has heard 80 travel-related cases in just the first six months, compared with 71 for all of last year. In 2006, it heard a total of 105 complaints.
People commonly complain about things like cancelled flights and being short-changed on their vacation. Singapore's consumer watchdog has also seen an increase in the number of travel grievances.
Between January and June, the association received 541 complaints - mostly about travel agents - compared with 969 for the whole of last year.One reason for the higher number of complaints is falling service levels.
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