A NEW Student Services Centre (SSC) for people to find out about private education here and to resolve disputes private schools and students was opened on Thursday.
The centre is set up by the Council for Private Education (CPE), a new statutory board set up last year to regulate the private education sector.
Located at the YMCA Singapore, the SSC will provide prospective private school students with information through brochures, handbooks and will run outreach programmes and awareness campaigns and talks.
Speaking at its official opening, Dr Ng Eng Hen said the centre will handle enquiries and complaints from students.
"In the unfortunate event of PEI closures, the SSC will also play an integral role in providing support for the affected students by managing their queries and ensuring that they are kept up-dated on the processes of their fee refunds and/or course transfer schedules."
Dr Ng also reiterated the other main objectives of the CPE, besides providing support services to students. Firstly, it will require private education institutions here to make available and accessible accurate and relevant information to help consumers make informed choices. Also, its aim is to develop a "strong network of partnerships with relevant local and overseas agencies, as well as the media, in carrying out its public education initiatives".