More popular

These apps are getting more popular here.

At least two town councils have such an application.

An Ang Mo Kio Town Council spokesman said they receive "about 150 to 180 cases every month" since the app was officially launched in 2010.

Dr Intan Azura Mokhtar, Member of Parliament for Ang Mo Kio GRC, said: "As the feedback goes directly to the property officers, the system further streamlines the workflow, resulting in faster response to the feedback and enhances productivity of the town council staff."

She added: "With the feature for residents to upload photos, it effectively complements the communication of describing the defect with words."

Another free app for iPhone users, eLink@Aljunied-Hougang, was launched by the Aljunied-Hougang Town Council in August last year, and it has received more than 900 reports since, a spokesman said.

Statutory boards are also offering similar apps.

The National Environment Agency (NEA) launched an app named myENV last year.

With it, users can provide feedback to NEA on environmental issues.

An NEA spokesman said that on average, they receive "between 150 and 200 issues every month", with the numbers "increasing to 350 recently".

Issues reported last month were mainly about smoke emissions from vehicles and public cleanliness, the spokesman added.

Similar free apps include one launched two months ago by the Ministry of Manpower.

Snap@MOM allows the public to provide feedback on both unsafe and good work practices.


This article was first published in The New Paper.

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