Heated exchange uncalled for

I felt there was no need for the two women to get into a heated exchange, including profanities.

If only the older woman had graciously accepted the seat offered and remained thankful, instead of picking a fight.

While people who need seats do not always get one, here she is, getting one and still showing unhappiness. She is really too much, enough to test one's patience.

Still, if I were the younger woman, even if the older woman used vulgarities, I would not follow suit. It does not make her look any better.

If SMRT can check its CCTV footage, it should also find out if the younger woman did indeed punch the older woman.

This article was first published in The New Paper.

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