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New Straits Times
Thursday, May 1, 2014

Malaysia

MAS to pay compensation soonest possible: CEO

New Straits Times | Thursday, May 1, 2014

Malaysia Airlines Chief Executive Ahmad Jauhari Yahya.

KUALA LUMPUR - Following is the statement by Ahmad Jauhari Yahya, Group Chief Executive Officer, Malaysia Airlines on Flight MH370.

MH370 Incident

55 days since Malaysia Airlines' flight MH370's disappearance on 8 March 2014, a multi-nation search is still ongoing for the missing aircraft, its passengers and crew.

This enormous search mission was carried out with the support from more than 20 states, firstly in the South China Sea, in the Malacca Straits, and on land along the Northern Corridor, and since mid-March when specialised assets were deployed in the air, on the sea and underwater in the southern Indian Ocean, where top experts concluded the aircraft's last known position was.

Despite such an intensified search operations, probably the largest one in human history, we have to face the hard reality that there is still no trace of the aircraft, and the fate of the missing passengers and crew remains unknown till this day.

Malaysia Airlines is acutely conscious of, and deeply sympathetic to the continuing unimaginable anguish, distress and hardship suffered by those with loved ones on board the flight.

We share the same very feelings and have been doing whatever we can to ease the pain of the families and to provide comfort for them.

The Joint Agency Coordination Centre (JACC) in Australia has announced early this week that the search operation in the southern Indian Ocean will be moving to a new phase in the coming weeks, and it is certainly not ending.

In this new phase, the Malaysian Government, working together with Australia and Chinese governments, other international partners and specialised companies, plans to intensify the undersea search by deploying more technologically advanced assets in the search zone.

The Malaysian Government recently announced its decision to establish an international investigation team led by Malaysia. The members will include accredited representatives from the US, UK, Australia, China, France and Singapore. Also included are representatives from relevant international organisations and the civil aviation industry.

This investigation is an independent process in accordance with ICAO standards and recommended practices. Malaysia Airlines commits itself to fully support this independent investigation and provide full information and assistance as required.

From past experience, we understand the continuing search and investigation would be a prolonged process. While Malaysia Airlines is committed to continuing its support to the families during the whole process, we are adjusting the mode of services and support.

Instead of staying in hotels, the families of MH370 are advised to receive information updates on the progress of the search and investigation and other support by Malaysia Airlines within the comfort of their own homes, with the support and care of their families and friends.

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