By Goh Chin Lian

TWO women had applied for a sales manager position. One had a diploma in hotel management while the other had risen through the ranks.

Orchard Hotel's general manager Melvin Lim picked the woman with no paper qualifications.

'Our business is about dealing with people, and she was less aloof and more friendly. She also showed a willingness to learn, so it would be possible for us to nurture her,' he told The Straits Times.

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